Dales passion for delivering 100% customer service is 2nd to none. This is reflected in his team with higher than normal referral rates and customer feedback results.
His drive and direction has him leading from the front with never a backward step taken when ensuring the customers needs are satisfied.
As a leader he works very well with his team rewarding them where appropriate for over achieving targets and mentoring where performance is poor.
My experience has been very positive and i have always enjoyed having Dale as a peer.